Frequently Asked Questions

Everything you’ve ever needed to know about Mental Health First Aid and more. See the answers to the most common questions we get asked about our accredited Adults and Youth MHFA training courses.

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MHFA: Frequently Asked Questions

Any individual aged 16 or over can complete our Youth or Adult courses, and we think that everyone should complete our mental health first aid training course. Why? Because if everyone had the knowledge to spot mental ill health warning signs in others and navigate them to support; this means they also have the knowledge to be able to look after their own mental too.

We also think that every workplace should have a mental health first aiders. Mental health first aid in the workplace is now a necessity. Some businesses are reporting a higher number of mental first aid interventions than physical first aid ones; and these are on the increase. Yet as a society, we still focus heavily on physical first aid. Think about your physical first aiders – how many do you have? How much do you spend on training them? How many posters do you have stating the names of people who are there for others in physical distress? Every workplace needs a mental health first aider, and depending on the size of your company, even one per office or team.

We also believe in youth mental health training for teachers, parents and carers. With over 50% of mental illnesses diagnosed before the age of 14, anyone who cares for or works with children should be trained in mental health first aid. Youth mental Health First Aid Training is also important for young people in the work place, as the course covers up to the age of 24.

We work in partnership with MHFA England to deliver its accredited two day adult and youth mental health first aid training. You can book online by browsing our upcoming dates here (adults) or here (youth). We can also deliver bespoke training for workplaces and group bookings on request. Simply email us here to enquire about our training packages.

Most people want to know; how much does our mental health first aid course cost? Both our adults and youth courses are great value for money. Our courses include two days of training and resource materials including; a comprehensive manual to refer to whenever you need, a workbook and helpful toolkit that also gives you the tools to support your own mental health, a wallet sized fold out card detailing the mental health first aid action plan to take with you wherever you go and a certificate of completion. Plus we can also complement your MHFA training with Mental Health Awareness training and implementation training/suggestions to make the most of your newfound MHFA status within your establishment. Group discounts may be available on request, and discounts are also available for charities – therefore, we always recommend you contact us to find out more about the cost of our training courses.

Price pp Group price 6-11 delegates Group Price 12+ delegates
£300.00 pp £250.00 pp £225.00 pp

One of the questions we get asked the most is why become a mental health first aider? With 1 in 4 adults suffering from mental ill health per year, chances are, you know someone who may be struggling. Not only this, but 1 in 6.8 of us experience mental health problems at work. Completing a mental health first aid course will help you to feel confident in reaching out to others, support those in crisis and equip you with a step by step process on how to help someone in crisis and access the support they need.

What does a mental health first aider do? A mental health first aider has the knowledge and skills to support someone struggling with their mental health or in crisis. They are able to spot the signs of a range of mental illnesses and support the person to get the help they need, using a clear and defined step by step process.

Our two day adults mental health first aid course is split into four manageable sections, delivered by one of our engaging and knowledgeable trainers. It uses a mix of group activities, presentations and discussions to help you get to grips with some of the most common mental illnesses and how to support someone going through these. You will learn the MHFA action plan, which sets out what to do if someone is in crisis or in need of support. The course covers a variety of emotional topics including, depression, anxiety, addiction and suicide. To view the full synopsis click here.

Our two day youth mental health first aid course covers a range of topics and mental illnesses in children and young people such as depression, panic attacks and eating disorders. On this course you will learn the skills and confidence to help children and young people with the youth mental health first aid action plan, which will not only help you to help those in crisis, but also spot the signs and symptoms of a young person who is struggling. This course teaches you about the neurological development of children’s brains and how they can even be pre-disposed to certain illnesses due to hormones or brain chemicals. To view the full course synopsis click here. The two day Youth Mental Health First Aid course is also suitable for young adults up to the age of 24 in education, in the community or the workplace.

To view the full synopsis click here.


We use venues across Lancashire, but we can also deliver the course online or at your own premises. Our trainers are very flexible and can work with you to arrange group bookings at a time and location that suits you.

Yes, both of our courses are accredited by Mental Health First Aid England, the UK’s leading mental health first aid training providers.

All workplaces should have a mental health first aider to help support people with mental ill health whilst they are at work. Employers have a legal duty to care for the health and wellbeing of every employee when they are in work and it is unlawful to discriminate against any employee because of a mental or physical disability.

Research shows that 12.7% of sick days can be linked to mental ill health; investing in mental health awareness training like MHFA can reduce absences and sickness and improve employee satisfaction. For every pound that an organisation invests in improving mental health for their staff, they see an average return of £4.20.

More than 50% of mental illnesses are diagnosable by age 14 and 75% by age 24, yet 70% of children and adolescents who experience mental ill health have not had appropriate interventions at a sufficiently early age. Children’s mental health statistics in the UK also tell us that 20% of adolescents may experience a mental health problem in any given year. We believe that all educational establishments should have a youth mental health first aider on their premises to be able to spot the signs of distress and guide young people to support.

Our Youth Mental Health First Aid course teaches you how to spot the signs of mental ill health and how to support a young person using a clear and defined six step process; not only this, but the course also provides critical information on developing children’s brains, hormones and more so that you are able to understand and empathise with why they are suffering and help them to navigate the right support.

Yes, anybody can benefit from attending a mental health first aid course. We don’t just teach you about mental health, but how to support someone in crisis using a clear and defined action plan. There is something new for everyone from any work experience and background.

Every workplace/educational establishment needs a mental health first aider, and depending on the size of your organisation/establishment, even one per office/ group/classroom or team. As long as every person in your organisation/establishment has access to someone they can go to for support; there really is no limit on how many people you train in mental health first aid.

After successfully completing the course, you will receive a certificate from Mental Health First Aid England which awards you ‘Mental Health First Aider’ status for three years. After three years, we recommend you take a refresher course to renew your skills and ensure you are always aware of the latest updates to the course and MHFA action plan.

We also work with our charity patron, Jake Mills the CEO of mental health charity Chasing the Stigma, to ensure people across the country have access to local mental health support via the Hub of Hope app. We practise what we preach and have so far trained over 50% of our own team in mental health first aid, not just for the benefits it has for our organisation, but for the skills it gives to our team in relation to their home lives too.


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