Community Focus Advocate (37 hours)

Length of contract: Permanent (Subject to continuance of funding)
Salary: £23,079 (negotiable dependent on experience)
Hours: 37 hours per week

Our Mission
We help people to achieve the outcomes that matter to them in their lives, by providing high-quality advocacy.

Purpose of role
The role of the Community Focus Advocate will be to provide support to adults within the community to have a voice in decisions that affect their lives, whilst helping them to understand their rights around matters of health and social care, housing, benefits, work, education, and training. The role will provide specialist community advocacy, face to face in community settings where residents across Lancashire feel comfortable in accessing. To promote self-advocacy and empowerment and enable service users to make informed decisions and get their views heard. This activity will include working with people of all backgrounds.

Key tasks

• To triage eligible and non-eligible referrals and making necessary contact to referrer/advocacy people
where further clarification is needed.
• Manage a client caseload and ensure accurate case management and record keeping
• Remain independent from all other services, ensuring you are representing the person using the
service only
• Carry out advocacy duties in line with the QPM (Quality Performance Mark)
• Provide a person led and outcome focused advocacy service for the people we support
• Communicate with the person via phone, face to face, or virtually to explore what issues they would
like support with
• Research and find out information for the person and help them to understand any information
• Support people to self-advocate (to articulate their own views wherever possible) or to speak on behalf
of the person when requested to

You can download the role description, equal opportunities monitoring form and privacy notice below:

• Advocacy Focus Community Focus Advocate Role Description
• Advocacy Focus Application Form
• Advocacy Focus Diversity Monitoring Form
• Advocacy Focus Privacy Notice

Please send a copy of your Privacy Policy, Equal Opportunity Monitoring Forms & Application Form to HR@advocacyfocus.org.uk to be considered for this role.

Alternatively, you can post this to us at Advocacy Focus, First Floor, The Old Tannery, Eastgate, Accrington, Lancashire BB5 6PW.

Please note that the salary advertised is for full-time hours. If this post is less than 37 hours per week, the salary will be pro-rata.

This vacancy will close when sufficient applications have been received.  Therefore it is advised to complete your application as early as possible to avoid disappointment.

Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.

Please note, that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post.  Therefore only persons who can clearly demonstrate how they meet our person specification criteria in their application will be short-listed.

Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.

Advocacy Focus is committed to fighting racism and other forms of oppression and discrimination. We want to be a great employer for all our staff, regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfill their potential. One thing we can do to work towards that goal is to ensure that our staff team is representative of the diverse communities across our service delivery areas. We particularly encourage applications from men, members of the LGBTQ+ community, those living with a physical or mental disability, and those from an ethnic minority background. 

Reasonable Adjustments: Support is available to candidates with disabilities when applying for vacancies. For more information on reasonable adjustments please contact our Recruitment Team by any of the following methods: 

By telephone 01254 958940

or email hr@advocacyfocus.org.uk 

or write to HR Team, Advocacy Focus, The Old Tannery, Eastgate, Accrington, BB5 6PW