Advocacy Coordinator – 18.5 hours

Length of contract: Permanent (subject to the continuation of funding)

Salary: £23,492 per annum (pro-rata for part-time)

Hours: 18.5 hours per week working:

Monday – 7.5 hours
Wednesday – 7.5 hours
Thursday – 3.5 hours in the morning

Based at: Altham Head Office (BB5 5BY) for the first 3-6 months of employment for training purposes. This will be reviewed after 3 months where the option to work in a more hybrid way may become available to you.

Reporting to: Referral & Triage Manager

Our Mission
We help people to achieve the outcomes that matter to them in their lives, by providing high quality advocacy.

Purpose of role
Advocacy Focus is seeking an Advocacy Coordinator to support a wide range of people we support through phone, email, and our website. Reporting to the Referral and Triage Manager, you will be the first point of contact for referrals from professionals and clients, manage electronic systems and data, and provide essential administrative support to the advocacy team.

This role requires excellent communication and interpersonal skills, strong IT ability, and great attention to detail. You will need to engage with the people we support with empathy and understanding, while also working confidently with professionals and colleagues. Accuracy, organisation, and a customer-focused approach are key to success in this role.

You can download the role description, application and equal opportunities monitoring forms and privacy notice below:

• Role Description
• Application Form
• Advocacy Focus Diversity Monitoring Form
• Advocacy Focus Privacy Notice
• Work With Us

Please send your completed Application Form and Diversity Monitoring Form to HR@advocacyfocus.org.uk to be considered for this role.

Alternatively, you can post this to us at Advocacy Focus, Saturn House, Mercury Rise, Altham Business Park, BB5 5BY.

We welcome new candidates to apply and join our growing team. Previous applicants, whilst appreciated, are kindly advised not to reapply.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Advocacy Focus we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Please note that the salary advertised is for full-time hours. If this post is less than 37 hours per week, the salary will be pro-rata.

This vacancy will close when sufficient applications have been received.  Therefore it is advised to complete your application as early as possible to avoid disappointment.

Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.

Please note, that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post.  Therefore only persons who can clearly demonstrate how they meet our person specification criteria in their application will be short-listed.

Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.

Advocacy Focus is committed to fighting racism and other forms of oppression and discrimination. We want to be a great employer for all our staff, regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfil their potential. One thing we can do to work towards that goal is to ensure that our staff team is representative of the diverse communities across our service delivery areas. We particularly encourage applications from men, members of the LGBTQ+ community, those living with a physical or mental disability, and those from an ethnic minority background. 

Reasonable Adjustments: Support is available to candidates with disabilities when applying for vacancies. For more information on reasonable adjustments please contact our Recruitment Team by any of the following methods: 

By telephone 01254 958940

or email hr@advocacyfocus.org.uk 

or write to HR Team, Advocacy Focus, Saturn House, Mercury Rise, Altham Business Park, BB5 5BY