Operations Manager

Length of contract: Permanent (Subject to continuance of funding)
Salary: £35,000
Based at: Accrington Head Office/Hybrid work pattern
Hours: 37 hours
Responsible to: Services Director
Responsible for: Operational Delivery

Our Mission
We help people to achieve the outcomes that matter to them in their lives, by providing high-quality advocacy.

Purpose of role

The post holder will form part of the wider management team and will be responsible for overseeing the
development of the charity’s operations, marketing, IT, and governance, ensuring systems are effective and support Advocacy Focus’s mission. With technical skills in these areas, they will review and improve existing processes and establish objectives to strengthen the charity’s operations.

The role requires excellent project management skills and will include the line management of Operations
personnel. The Operations Manager will work across a range of projects, delegate effectively, and collaborate with both internal teams and external partners.

You can download the role description, application, and equal opportunities monitoring forms below:

• Role Description
• Application Form
• Advocacy Focus Diversity Monitoring Form
• Work With Us

Please send your completed Application Form and Diversity Monitoring Form to HR@advocacyfocus.org.uk to be considered for this role.

Alternatively, you can post this to us at Advocacy Focus, Saturn House, Mercury Rise, Altham Business Park, BB5 5BY.

We welcome new candidates to apply and join our growing team. Previous applicants, whilst appreciated, are kindly advised not to reapply.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Advocacy Focus we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Please note that the salary advertised is for full-time hours. If this post is less than 37 hours per week, the salary will be pro-rata.

This vacancy will close when sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.

Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.

Please note, that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post.  Therefore only persons who can clearly demonstrate how they meet our person specification criteria in their application will be short-listed.

Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.

Advocacy Focus is committed to fighting racism and other forms of oppression and discrimination. We want to be a great employer for all our staff, regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfil their potential. One thing we can do to work towards that goal is to ensure that our staff team is representative of the diverse communities across our service delivery areas. We particularly encourage applications from men, members of the LGBTQ+ community, those living with a physical or mental disability, and those from an ethnic minority background. 

Reasonable Adjustments: Support is available to candidates with disabilities when applying for vacancies. For more information on reasonable adjustments please contact our Recruitment Team by any of the following methods: 

By telephone 01254 958940

or email hr@advocacyfocus.org.uk 

or write to HR Team, Advocacy Focus, Saturn House, Mercury Rise, Altham