Advocacy Services

in Lancashire


Welcome to the Lancashire Advocacy Hub. Our Hub is a free, independent and confidential single point of contact (SPoC) for adults in Lancashire. If you are experiencing difficulties with, or need help with, your health and/or social care the Hub can help. Here you will find information on how to get the help and support you need.


Related Resources

Lancashire Advocacy Hub Leaflet

 

Single Point of Contact (SPoC)

The SPoC gives you access to our team who will provide support, guidance and information about advocacy. When you contact the SPoC, our experienced team will talk to you about your issue, help to identify any support needs and work with you to plan your next steps.

  • Contact the SPoC on: 0300 323 0965

View our range of services below:

Independent Mental Health Advocacy (IMHA)

Practical support for those emotional distress – or with mental health issues – to make informed choices to represent themselves and access health or social care services

Independent Care Act Advocacy

Under the Care Act 2014, local authorities have a duty to provide independent advocacy for all adults and carers, as part of their own assessment, care planning and care reviews

Paid Relevant Person’s Representative

The Mental Capacity Act says that people being deprived of their liberty in either care homes or hospitals have a right to a representative to support them and exercise their rights.

Independent Mental Capacity Advocacy (IMCA)

We provide a statutory service under the Mental Capacity Act 2005 which aims to empower and protect people who lack capacity to make decisions for themselves.

Deprivation of Liberty Safeguards (DoLS)

Our specialist IMCAs work with people who are being deprived of their liberty, by supporting them and representing them through the assessment process and the safeguard of their rights.

Litigation Friend

A Litigation Friend is a person's voice during any Court proceedings and ensures that the person who may lack capacity is at the centre of all decision making and that their wishes and views are heard.

NHS and Social Care Complaints Advocacy

Assisting and supporting adults in making a formal complaint to the National Health Service and Adult Social Services. We will support anyone who feels they cannot initiate or complete a formal complaint.

Family and Friends Focus

Friends & Family Focus is extra support for people in Lancashire. It will help them build the knowledge and skills they need to be effective advocates for the people they care about.

East Lancashire Community Focus

If you are 18 or over and live in Burnley, Pendle, Rossendale, Hyndburn or the Ribble Valley, you can get practical face to face support from our Community Focus team and volunteers.

Spot Purchase Us

We can provide Spot Purchase Advocacy to Local Authorities and Individuals across the UK where no contract exists to provide that particular piece of work.
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